FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in California by USPS.
SHIPPING TO THE UNITED STATES & AUSTRALIA
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 3-10 Business days |
| Canada, Europe | Coming Soon |
| Australia, New Zealand | 5-15 Business days |
| Mexico, Central America, South America | Coming Soon |
*This doesn’t include our 2-3 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Time
Shipping time varies by destination and warehouse location. Below are our estimated shipping times:
- USA: 3-7 business days
Please note that during high-demand seasons, the estimated delivery time may increase. In general, it takes 2-3 days to fulfill an order, after which it is shipped out.
Tracking Your Order
When your order has shipped, you will receive an email notification from us with a tracking number. Please allow 48 hours for the tracking information to become available.
Delayed or Missing Orders
If you haven’t received your order within six days of getting your shipping confirmation email, please contact us at support@efabby.com with your name and order number, and we will look into it for you.
Thank you for shopping with eFabby!